Haggling Indian Style

I’ve had quite a few haggling sessions with local vendors, cabbies and others. But a technique I saw used in India is different than those I’ve seen elsewhere. It’s pretty effective though.

When hailing an autorickshaw (also called a tuk-tuk) from one Mumbai airport to the other, one of the police officers told me that I shouldn’t pay any more than 100 Rupee – but that the drivers would try to charge more because of time of day. Good information. So I flagged down one of the drivers and he started me off at 150. I countered with 80, he went to 120, but wouldn’t go lower. “Ni-time cost moah.” He continued, “Eet ees not pah-mitted to peeck ahp heeah. Beeg fine.” “Mahch chiper dan taxee.” I went to another driver and he started at 180 INR and gave me the same lines about higher cost for night time and being the wrong area for picking up customers.

I walked away from him too and the first guy came back and told me OK, he’d take me. For 100, I asked? 120. Back to where we left off – that’s not a negotiating technique. So I turned and started to walk away. He said OK 100.

In the vehicle he told me why he wanted more. Night time. Wrong area. Taxis cost 2x. Yeah I got it. A few short minutes later we’re at the other airport. I hopped out and went for my wallet. “Plis sah. 150.” I handed him 100. Again he told me of his woes. Night time. Big fines. He looked at me with big brown eyes. “Plis.”

That’s a similar technique some of my neighbors use when I have them do yard work. We negotiate to a rate I’m happy with, then after they’re done ask for more because it was bigger than they’d thought. I turned away the tuk-tuk driver. I usually give in to my neighbors.

It’s not that I’m a softie for Americans, it’s that the situations are different. I’m never going to see the tuk-tuk guy again. My neighbors know where I live. And a lot of the times they’re looking out for me when I’m not around so it pays to keep them happy. And if I know their tactics I can get to the real rates for things and not get suckered. Well not too bad anyway. And each negotiation becomes a reference point for the next one. “Last time you came back and asked for more – are you going to try that this time?”

Just beware this haggling technique when in India and understand you may get hit up for more after you get what you want.

About Beau Woods

Beau Woods is a cyber safety innovation fellow with the Atlantic Council, a leader with the I Am The Cavalry grassroots initiative, and founder/CEO of Stratigos Security. His focus is the intersection of cybersecurity and the human condition, primarily around cyber safety, ensuring connected technology that can impact life and safety is worthy of our trust. Over the past several years in this capacity, he has consulted with automakers, medical device manufacturers, healthcare providers, cybersecurity researchers, US federal agencies and legislative staff, and the White House.

Posted on April 25, 2011, in East Asia, India, Round the World and tagged , , , , , , , . Bookmark the permalink. 1 Comment.

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